Get in Touch
We're here to help. Choose how you'd like to reach us.
💬
Live Chat
Available 8am–10pm WAT
Start Chat →📧
Email Support
support@gepaid.name.ng
Send Email →🐦
Twitter / X
@gepaid
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+234 800 000 0000
Message Us →Send us a message
Common questions
How long do transactions take?↓
Most transactions complete in under 60 seconds. If not, you'll be automatically refunded.
My airtime wasn't delivered — what now?↓
Check your order status in the app. Failed orders are refunded immediately to your wallet.
How do I fund my wallet?↓
Transfer to our bank account and submit the payment proof on the Fund Wallet page.
Can I get a refund?↓
Yes. Failed transactions are auto-refunded. For other cases, contact support within 48 hours.